Shipping and Delivery Policy
Samridhi Jewels
Operated by: Maanik Gems & Jewellery Private Limited
Effective Date: 01 June 2025
At Samridhi Jewels, we are committed to delivering your precious purchases in the safest, fastest, and most efficient manner. Please review our shipping and delivery policy to understand how we handle your orders.
1. Shipping Locations
We currently offer shipping within India through our trusted logistics partners. For international shipping requests, please contact us directly at maanikgemspvtltd@gmail.com.
2. Order Processing Time
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Orders are typically processed within 1–3 business days after payment confirmation.
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Custom or personalized jewelry may take 5–10 business days to manufacture before shipping.
3. Estimated Delivery Time
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Metro Cities: 3–5 business days after dispatch
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Other Locations: 5–8 business days after dispatch
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Please note that delivery timelines may vary due to location, logistics partner constraints, or unforeseen circumstances such as weather conditions or strikes.
4. Shipping Charges
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Standard shipping within India is FREE on all orders.
5. Order Tracking
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Once your order is dispatched, you will receive an email or WhatsApp notification with a tracking link and shipment details.
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You can track your order status at any time through our website or by contacting our support team.
6. Packaging and Handling
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All jewelry is securely packed in tamper-proof packaging with proper cushioning and sealed for safety.
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Every order includes a tax invoice, authenticity certificate (where applicable), and any relevant care instructions.
7. Delays and Issues
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In rare cases of delay due to logistics issues or force majeure, we will proactively inform you.
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If your order has not been delivered within 10 business days, please contact us immediately.
8. Shipping Partners
We work with reputed courier services like Delhivery, Bluedart, DTDC, and India Post to ensure secure and timely deliveries.
9. Undelivered or Returned Packages
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If a package is returned to us due to incorrect address or failed delivery attempts, we will contact you to arrange re-shipping.
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Additional shipping charges may apply for reshipping.
10. Contact Us
For any queries related to shipping or delivery, please get in touch:
Maanik Gems & Jewellery Private Limited
📧 Email: maanikgemspvtltd@gmail.com
📞 Phone: +91 90415 63237
📍 Address: First Floor, Plot No.7, Mehra Inn, Room No.101, Opp. Railway Station, G.T Road, Amritsar, Punjab (143001)