Terms and Conditions
Effective Date: 01 June 2025
Welcome to Samridhi Jewels, an online jewelry store operated by Maanik Gems & Jewellery Private Limited (“Company”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products through our platform.
By accessing or using the website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.
1. Company Information
Samridhi Jewels
Operated by: Maanik Gems & Jewellery Private Limited
Email: maanikgemspvtltd@gmail.com
Phone: +91 90415 63237
Address: First Floor, Plot No.7, Mehra Inn, Room No.101, Opp. Railway Station, G.T Road, Amritsar, Punjab (143001)
2. Eligibility
You must be at least 18 years of age to use our website or make a purchase. By using our website, you represent and warrant that you meet this requirement.
3. Products and Pricing
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All jewelry and products listed are subject to availability.
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We reserve the right to modify prices or discontinue any product without prior notice.
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Prices listed are in INR and include applicable taxes unless stated otherwise.
4. Orders and Payments
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Orders are confirmed only after successful payment via our secure payment gateway partners.
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We accept UPI, credit/debit cards, net banking, and other digital payment methods.
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We reserve the right to cancel any order at our discretion and refund the amount, if applicable.
5. Shipping and Delivery
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We offer shipping across India. Delivery timelines may vary based on the delivery location and logistics partner.
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Tracking details will be shared once the product is dispatched.
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We are not responsible for delays caused by courier partners or natural events.
6. Return, Exchange, and Refund Policy
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Returns are accepted only for damaged, defective, or incorrect products.
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You must notify us within 48 hours of delivery with clear images and order details.
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Eligible returns must be unused, in original packaging, and accompanied by proof of purchase.
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Refunds, if approved, will be processed within 7–10 business days to the original payment method.
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Custom-made or personalized items are non-returnable and non-refundable.
7. Intellectual Property
All content on our website including logos, images, product descriptions, and designs are the intellectual property of Maanik Gems & Jewellery Private Limited. Unauthorized use or reproduction is strictly prohibited.
8. User Responsibilities
By using our website, you agree:
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Not to engage in fraudulent, unlawful, or harmful activities
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Not to interfere with the website’s functionality
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To provide accurate and up-to-date information
9. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for:
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Any indirect, incidental, or consequential damages
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Any loss of data, revenue, or profits arising out of the use or inability to use our website or products
10. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts at Amritsar, Punjab.
11. Amendments
We reserve the right to update or modify these Terms at any time. Continued use of the website after any such changes shall constitute your consent to the updated Terms.
12. Contact Information
For any queries or concerns, please contact:
Maanik Gems & Jewellery Private Limited
📧 Email: maanikgemspvtltd@gmail.com
📞 Phone: +91 90415 63237
📍 Address: First Floor, Plot No.7, Mehra Inn, Room No.101, Opp. Railway Station, G.T Road, Amritsar, Punjab (143001)